Digital Asset Execution for Family Offices and Institutions

Neo-X gives wholesale family offices and institutional investors principal RFQ pricing on block orders, plus TWAP, VWAP and conditional orders for larger allocations, with delivery to the client's custodian or custody through Copper. Wholesale clients only.

Block RFQ

TWAP and VWAP

Custody options

Overview

Execution for family office and institutional digital asset allocations

Solution Type

Digital Asset Execution for Family Offices and Institutions

Industry Focus

Family offices, fund managers and institutional investors

The problem: building a digital asset allocation in size

A Sydney-based family office with an approved allocation to BTC and ETH was building the position through retail exchange accounts. Illustrative case, not a named client.

Market impact on large orders – order books were thin at size, so a single market order moved the price against the office.
Manual execution – orders were split by hand across venues and over several days, with no consistent benchmark.
Assets held on venue – holdings sat on exchanges rather than with the office's custodian.
Fragmented records – fills, fees and transfers were spread across platforms, which made reporting to the investment committee and auditor slow.

The solution: principal pricing for blocks, algorithms for the rest

Neo-X quotes as principal through a request-for-quote, and works larger orders over time where the client prefers a benchmark to a single price.

Block RFQ – a two-way price as principal in approximately 60 digital assets, on tickets from approximately $100k to $20m. The rate is agreed before settlement.
Algorithmic orders – TWAP and VWAP to work a larger allocation over a set period, plus conditional orders such as limits.
Liquidity – priced against approximately 25 venues and Neo-X's own inventory.
Settlement and custody – AUD in real time over the New Payments Platform (NPP), stablecoins on-chain. Assets are delivered to the client's custodian or wallet, or held with Neo-X, where customer funds under custody are held with Copper.
Access – chat, web UI or API, with a named dealer; desk 8am–10pm AEST and 24-hour support.
Hedging – forwards, options and structured hedges through the derivatives desk, where an office wants to manage price risk on the position.

Block RFQ

Two-way principal price on tickets of approximately $100k–$20m.

TWAP and VWAP

Larger allocations worked over a set period, with conditional orders available.

Custody options

Delivery to the client's custodian or wallet, or held with Copper through Neo-X.

Desk coverage

8am–10pm AEST, 24-hour support, named dealer contact.

Result

Illustrative outcome, not a quote or performance figure.

The allocation was built through one principal counterparty, with block trades priced before settlement.
Larger orders were worked by TWAP over a set window, with the average price reported against the order.
Assets were delivered to the office's nominated custodian.
One confirmation and report per trade for the investment committee and auditor.

Wholesale clients only (ss 761G, 761GA and 708 Corporations Act). Neo-X Financial Pty Ltd (AFSL 558430) acts as principal, makes markets and may hold positions. Client-facing services are provided by Neochain Pty Ltd (CAR 001320366). Digital assets are volatile and can lose value. Neo-X does not advise on whether digital assets suit an investor's portfolio. Figures above are illustrative and are not a quote. Nothing on this page is financial product advice.